Hello, Well, they are still in business..... I just received an email from them today, from an inquiry three days ago..... I almost bought my parts somewhere else... I couldn't leave in phone message and emails were returned as undelivered???? As, others have posted. They should clear their phones mail box so you can leave a message or figure out why emails are returned as undelivered. They almost lost my business.... But, thankfully today they made contact. And, I did order some parts. I just thought I would let others know.... They are out there..