Yes, you email them the list of parts you are looking to get, they check with their dealer and email you back prices, and then you tell them that you are okay with it. Then they email you a link to buy the lot of parts on their website and check out with their normal checkout process. There is a bit of back and forth via email, but the buying process is completely handled by their normal website. Anytime you order from them, the back and forth takes 2 days (because they reply in the afternoon Japan time, middle of the night US time), then it is 7 business days for them to get it from the dealer, and then they ship by whatever method you chose during checkout. For me, it is typically 12-14 days from start to finish, if I use EMS or Fedex/DHL. If you are in more of a rush, websites like YokohamaMotors can get stuff quicker, but they are regularly 20-30% more expensive than JapanParts.